Hands-Free, Eyes-Free, Traffic Information

Listen to your phone play travel advisories near you,in your direction of travel. As you travel, it will automatically keep you updated. You don't need to register, you don't need to sign up anywhere for anything.  Launch the hands-free app before you put your car in drive. The app uses the phone's internal GPS to locate your position and direction of travel. SafeTripNJ will sense when you are approaching a reported roadway condition whether in the New Jersey Turnpike,Garden State Parkway, Interstate highway or state roadway. it will start talking with streaming audio, telling you about active advisories that are ahead.

How it works

Launch the hands-free SafeTripNJ application before you put your car in drive. You will hear active advisories that are near you. Now, put the phone down and focus on driving. It's that simple. There's nothing on your phone that you need to touch or read. Just listen for the travel alerts.

SafeTripNJ will remain on while you drive, automatically activating when you apprach an area impacted by an advisory. The app will automatically broadcast any travel alerts for reported conditions within a set mile-range of your current location.This is a customized setting that you can adjust by yourself!

Conditions are broadcast once, then the broadcast stream will go quiet until:

  • there is an update to an advisory near you; or
  • you have come within range of another advisory; or
  • a set time period has elapsed (that you can choose) and you want to repeat all advisories that are still in range.

If you get a call, or make a call while the travel alert is playing, the alert will pause and will resume playing once the call has ended.

User Modifications Features/Experience

You have the ability to modify several options. These configurations are saved on your phone. These features are;

  • the advisory play interval
  • the All Points advisory replay interval
  • the range (in miles) for hearing advisories

The application gives you audio player controls for Play, Pause, Skip, and Replay Current. At any time you can turn off your phone's GPS. If you do, the app will try to estimate what advisories to broadcast. You can also turn off the GPS from within the app, then the advisories will stop playing.

You do not need to register with the New Jersey Turnpike, or 511NJ, or, subscribe for alerts using this app. We don't get or record any uniquely or personally identifying information about you or your phone.

The Technology

The application is based upon Info Logistic's patentpended "Open Microphone Platform" which is queue-driven, voice streaming technologyused in combination with your phone's built-in GPS.

The data for the system is the same data that is available on the 511NJ phone system,webpage and personalized alerts.




ANDROID FAQ's

I've started the app, but I am not hearing any advisories, what's going on?
Several items can be occurring if you are no longer hearing advisories:
  • You may be in an area where no advisories are in the radius you selected. If you think there should be, try pressing the "replay all" button on the far right of the audio controls. This will reset your connection and replay active advisories near you.
  • Your advisory radius may be set to a low value.
  • You may not be in range of a cell tower to provide data access. Ask a passenger to look at the phone (or when you are stopped) to check for any possible error messages related to the cellular network. Once you are back in range of your network, advisories should resume.
  • Your phone may be simply attempting to acquire a location for your device. If you have wireless location (settings -> location -> use wireless networks) enabled, you can generally get quicker response times as the phone can utilize this less accurate location while it acquires a more solid GPS lock. If you only have GPS location enabled, allow the device sufficient time to acquire a lock.
  • The next time you experience issues please toggle the “Enable Debugging Mode” option on, through the “Settings” page (access “Settings” by tapping your phone’s menu button, and selecting “Settings”), to send us back information so we can better troubleshoot the issue.
I am sitting in traffic/incident and SafeTripNJ did not tell me about it. Why?
  • You may be arriving to the incident before it has arrived to our system. If you don’t hear an advisory shortly, then there could be other factors.
  • Your phone may have lost internet access. Some areas have weak cellular coverage,so this is possible from time to time. The app will not work without internet access,but when it loses internet access, it will continue to try to automatically reconnect
  • The next time you experience issues please toggle the “Enable Debugging Mode” option on, through the “Settings” page (access “Settings” by tapping your phone’s menu button, and selecting “Settings”), to send us back information so we can better troubleshoot the issue.
SafeTripNJ continues to tell me “There are no active advisories”. Shouldn’t it be silent?
  • If the app continues to say that there are no current advisories, your phone may have lost internet access. Some areas have weak cellular coverage, so this is possible from time to time. The app will not work without internet access, and when it loses internet access, it will continue to try to automatically reconnect. When SafeTripNJ automatically reconnects, the “No advisories” message will be replayed when there are no advisories. The next time you experience issues please toggle the “Enable Debugging Mode” option on, through the “Settings” page (access “Settings” by tappingyour phone’s menu button, and selecting “Settings”), to send us back information so we can better troubleshoot the issue.
SafeTripNJ is giving me advisories that are in an incorrect location. Doesn’t it know where I am?
  • If the app does not give any advisories, your phone may have lost internet access.Some areas have weak cellular coverage, so this is possible from time to time. The app will not work without internet access, and when it loses internet access, it will continue to try to automatically reconnect.
  • You should also check your phone’s GPS Settings-make sure the phone’s GPS is turned on and the phone has a clear view of the sky so your GPS can be read and your location and direction of travel identified. This process may take several minutes. If SafeTrip NJ experiences a GPS error, it will be displayed in red on the main screen.
  • The next time you experience issues please toggle the “Enable Debugging Mode” option on, through the “Settings” page (access “Settings” by tapping your phone’s menu button, and selecting “Settings”), to send us back information so we can better troubleshoot the issue.
The screen shows that advisories are playing, why can’t I hear them?
  • If the screen displays that an advisory is playing, but you cannot hear it, turnup your phone’s media volume. There are typically volume controls on the side of the phone, but each phone model may function differently. Check the user guide foryour particular phone.
How do I minimize the SafeTripNJ App to leave it running in the background while I use my phone for other functions?
  • You can click the “home” button and SafeTripNJ will continue to play advisories for you while you use other phone functions. If you just want to turn off the sound from playing, simply toggle the On/Off switch to “Off”. To have sounds resume playing again, toggle it back to the “on” position.
  • Alternately, you may tap your phone’s back button. A dialogue window will appear with options to Minimize the app (advisories will play in the background), Quit the app (quit and close completely), or cancel (return to app). Select “Minimize”.
How do I close the SafeTripNJ App?
  • From the homepage of the app, tap your phone’s menu button and tap “Quit”.
  • Alternately, you may tap your phone’s back button. A dialogue window will appearwith options to Minimize the app (advisories will play in the background), Quitthe app (quit and close completely), or cancel (return to app). Select “Quit App”.
How do I change the settings?
  • With the SafeTripNJ App open, access “Settings” by tapping your phone’s menu button,and selecting “Settings”.
  • You may return back to the main screen by tapping the “Save Changes” button located at the bottom of the Settings page, or you may tap the phone’s Back button.
The application will not install.
  • SafeTripNJ was intended for Android versions 2.2 through 4.0.4. It should install properly on those versions and subversions of the OS, but should also work on later versions. Try uninstalling any previous versions of SafeTripNJ before installinga new version. Otherwise, a phone reboot before installation may solve the issue.
Advisories were playing,but suddenly playback stopped, what's happening?
  • Be sure first that you are still connected to your provider's cellular network.(You need to be connected to receive the sound files). If you are connected, the most likely reason for the playback to stop is that another application began playback of another audio file and halted the SafeTripNJ application's audio stream. If this occurs, simply switch back into the SafeTripNJ application and press "play" to continue SafeTripNJ audio, if hitting play does not resume the audio or you wish to re-hear all advisories, press the "Replay" button on the far right of the audio controls to restart your connection. The next time you experience issues please toggle the“Enable Debugging Mode” option on, through the “Settings” page (access “Settings”by tapping your phone’s menu button, and selecting “Settings”), to send us back information so we can better troubleshoot the issue.
I cannot retrieve a connection ID upon startup of the application, what's happening?
  • Either you are not in an area where the cellular data network is not available,or permissions for network usage have been disabled for SafeTripNJ. Ensure your network is within range, and permissions have been set to allow access for this application. The next time you experience issues please toggle the “Enable DebuggingMode” option on, through the “Settings” page (access “Settings” by tapping yourphone’s menu button, and selecting “Settings”), to send us back information so we can better troubleshoot the issue.
Can I select which type of advisories I hear?
  • Yes. You add 2 additional advisory types to your audio stream: Construction, and Large/Heavy Truck. By default, these advisory types are not selected for you. They generally do not impact traffic. If you wish to include or exclude either of these advisory types from your broadcast, you may do so through the settings page (access“Settings” by tapping your phone’s menu button, and selecting “Settings”). Tap on the Advisory Type Preferences button, and check or un-check your selections.
I need to call the NJ Turnpike/Garden State Parkway/Atlantic City Expressway/NJDOT - how do I reach someone?
  • Have a passenger dial, or dial when you are not driving. Tap the “Additional Features”link at the bottom of the main screen. You will be prompted to acknowledge you are not driving. A listing of “More Features” will be displayed. Select “Emergency Numbers”.A list of important NJ Turnpike/GSP/ACE/DOT numbers is displayed. Tap on the number you wish to call. You may return to the main screen by tapping “Return to advisory playback” at the top of the Emergency Numbers page, or by pressing your phone’s Back button.
I have a comment about SafeTripNJ. How do I contact you?
  • Have a passenger operate the phone, or operate the phone when you are not driving.Tap the “Additional Features” link at the bottom of the main screen. You will be prompted to acknowledge you are not driving. A listing of “More Features” will be displayed. Tap the “Send Feedback” option. Enter your name and your comments in the appropriate boxes. If you would like a reply, include your e-mail address. Click“Submit” to send your comment.
When I connect my cell phone via Bluetooth to the car, I cannot hear the alerts.
  • Depending on the version of Bluetooth you have and the devices you own, the ability to hear media via Bluetooth can vary from “not at all” to “full support”.
  • A2DP Bluetooth devices support media playback, and some vehicles contain special Bluetooth settings that will allow your device to play media files through your built-in stereo system.
  • SafeTripNJ attempts to play via Bluetooth through compatible setups, but unfortunately, not all Bluetooth users/devices will work well.
IPHONE FAQ's

I've started the app, but I am not hearing any advisories, what's going on?
Several items can be occurring if you are no longer hearing advisories:
  • You may be in an area where no advisories are in the radius you selected. If you think there should be, try pressing the "replay all" button on the far right of the audio controls. This will reset your connection and replay active advisories near you.
  • Your advisory radius may be set to a low value.
  • You may not be in range of a cell tower to provide data access. Ask a passenger to look at the phone (or when you are stopped) to check for any possible error messages related to the cellular network. Once you are back in range of your network, advisories should resume.
  • Your phone may be simply attempting to acquire a location for your device. If you have wireless location (settings -> location -> use wireless networks) enabled, you can generally get quicker response times as the phone can utilize this less accurate location while it acquires a more solid GPS lock. If you only have GPS location enabled, allow the device sufficient time to acquire a lock.
  • The next time you experience issues please toggle the “Enable Debugging Mode” option on, through the “Settings” page (access “Settings” by tapping your phone’s menu button, and selecting “Settings”), to send us back information so we can better troubleshoot the issue.
I've started the app, but I am not hearing any advisories, what's going on?
  • You may be arriving to the incident before it has arrived to our system. If you don’t hear an advisory shortly, then there could be other factors.
  • Your phone may have lost internet access. Some areas have weak cellular coverage,so this is possible from time to time. The app will not work without internet access,but when it loses internet access, it will continue to try to automatically reconnect
  • The next time you experience issues please toggle the “Enable Debugging Mode” option on, through the “Settings” page (access “Settings” by tapping your phone’s menu button, and selecting “Settings”), to send us back information so we can better troubleshoot the issue.
SafeTripNJ continues to tell me “There are no active advisories”. Shouldn’t it be silent?
  • If the app continues to say that there are no current advisories, your phone may have lost internet access. Some areas have weak cellular coverage, so this is possible from time to time. The app will not work without internet access, and when it loses internet access, it will continue to try to automatically reconnect. When SafeTripNJ automatically reconnects, the “No advisories” message will be replayed when thereare no advisories. The next time you experience issues please toggle the “Debugging Mode” option on, through the “Settings” page, to send us back information so wecan better troubleshoot the issue.
SafeTripNJ is giving me advisories in an incorrect location. Doesn’t it know where I am?
  • If the app does not give any advisories, your phone may have lost internet access.Some areas have weak cellular coverage, so this is possible from time to time. The app will not work without internet access, and when it loses internet access, it will continue to try to automatically reconnect.
  • You should also check your phone’s GPS Settings-make sure the phone’s GPS is turned on and the phone has a clear view of the sky so your GPS can be read and your location and direction of travel identified. This process may take several minutes. If SafeTripNJ experiences a GPS error, it will be displayed in red on the main screen.
  • The next time you experience issues please toggle the “Debugging Mode” option on,through the “Settings” page, to send us back information so we can better troubleshoot the issue.
The screen shows that advisories are playing, why can’t I hear them?
  • If the screen displays that an advisory is playing, but you cannot hear it, turnup your phone’s media volume. There are typically volume controls on the side of the phone, but each phone model may function differently. Check the user guide for your particular phone.
How do I minimize the SafeTripNJ App to leave it running in the background while I use my phone for other functions?
  • You can click the “home” button and SafeTripNJ will continue to play advisories for you while you use other phone functions. If you just want to turn off the sound from playing, simply toggle the On/Off switch to “Off”. To have sounds resume playing again, toggle it back to the “on” position.
How do I close the SafeTripNJApp?
  • SafeTripNJ uses the controls right on your device. First, Press the Home button once to minimize the app. Then, Press the home button twice quickly to display thelist of running applications. Locate the SafeTripNJ icon (on this screen or by scrolling).Press and hold down the SafeTripNJ icon. Now the icons on the screen will startto wiggle and each icon have a red – on the top corner. Find the SafeTripNJ icon and press the red –. The app will now be closed.
How do I change the settings?
  • With the SafeTripNJ app open, tap the “Settings” link at the bottom of the screen.You may return to the main Audio Control screen by tapping the “Home” button locatedat the bottom of the screen.
The Application will not install.
  • SafeTripNJ was targeted primarily at the iOS versions 5.0 and up and should install properly on those versions and sub versions of the OS. You may want to uninstall any previous versions of SafeTripNJ before installing a new version. Otherwise,a phone reboot before installation may solve the issue.
Advisories were playing,but suddenly playback stopped, what's happening?
  • Be sure first that you are still connected to your provider's cellular network.(You need to be connected to receive the sound files). If you are connected, the most likely reason for the playback to stop is that another application began playback of another audio file and halted the SafeTripNJ application's audio stream. If this occurs, simply switch back into the SafeTripNJ application and press "play" to continue SafeTripNJ audio, if hitting play does not resume the audio or you wish to rehear all advisories, press the "Replay" button on the far right of the audio controls to restart your connection. The next time you experience issues please toggle the“Debugging Mode” option on, through the “Settings” page, to send us back information so we can better troubleshoot the issue.
I cannot retrieve a connectionID upon startup of the application, what's happening?
  • Either you are not in an area where the cellular data network is not available,or permissions for network usage have been disabled for SafeTripNJ. Ensure yournetwork is within range, and permissions have been set to allow access for this application. The next time you experience issues please toggle the “Debugging Mode”option on, through the “Settings” page, to send us back information so we can better troubleshoot the issue.
I receive a GPS error uponstarting the application, what's happening?
  • Ensure that you have provided permissions to the SafeTripNJ application to use your GPS and location settings. You can find this option on your home screen under Settings-> Location Services and then look for the "SafeTripNJ" toggle which should be in the "ON" position. The "Location Services" toggle at the top of the screen must be "ON" as well.
  • Note: If you are unable to toggle the Location Services for SafeTripNJ to “ON”,you might have Location Services blocked through Restrictions. Go to Settings ->General -> Restrictions, and enter your pass code. Tap “Location” under the “Allow Changes” menu. Tap on the “Allow Changes” menu item to allow Location service changes.Make sure the toggle for Location Services is “on”. Switch the toggle next to SafeTripNJ to the “On” Position.
  • If you are still seeing the message after those options are set, you may be in an area where location data is not available. Try to move into range of several cell towers, or provide the phone a clear view of the sky to collect GPS coordinates.The next time you experience issues please toggle the “Debugging Mode” option on,through the “Settings” page, to send us back information so we can better troubleshoot the issue.
Can I select which type of advisories I hear?
  • Yes. You add 2 additional advisory types to your audio stream: Construction, and Large/Heavy Truck. By default, these advisory types are not selected for you. They generally do not impact traffic. If you wish to include or exclude any advisory type from your broadcast, you may do so through the settings page. Tap on the Settings button, and then tap on the Advisory Preferences button. You may select or un-select your preferences.
I need to call the NJ Turnpike/Garden State Parkway/Atlantic City Expressway/NJDOT - how do I reach someone?
  • Have a passenger dial, or dial when you are not driving. Tap the “Additional Features”link at the bottom of the main screen. You will be prompted to acknowledge you are not driving. A listing of “Additional Features” will be displayed. Select “Emergency Numbers”. Select the “Emergency Numbers” button. A list of important NJ Turnpike/GSP/ACE/DOT numbers is displayed. Tap the number to dial. You may return to the main screen by tapping “Audio Controls” at the bottom of the screen.
I have a comment about SafeTripNJ. How do I contact you?
  • Have a passenger operate the phone, or operate the phone when you are not driving.Tap the “Additional Features” link at the bottom of the main screen. You will be prompted to acknowledge you are not driving. A listing of “Additional Features” will be displayed. Tap the “Feedback” option. Enter your name and your comments in the appropriate boxes. If you would like a reply, include your e-mail address. Click “Send Comments” to send your comment.
When I connect my cellphone via Bluetooth to the car, I cannot hear the alerts.
  • Depending on the version of Bluetooth you have and the devices you own, the ability to hear media via Bluetooth can vary from “not at all” to “full support”. A2DP Bluetooth devices support media playback, and some vehicles contain special Bluetooth settings that will allow your device to play media files through your built-in stereo system.  SafeTripNJ attempts to play via Bluetooth through compatible setups, but unfortunately not all Bluetooth users/devices will work well.

*Disclaimer: Traffic information is subject to change at any time.
+ - portions based on historical data.
Travel Times are displayed in HH:MM format.
This page auto-refreshes every 2 minutes.
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